IT support for small businesses (1–10 employees) — with optional advisory support when you want to reduce risk, downtime, and surprises.
Fast, friendly helpdesk plus practical IT support so your team can stay productive. No overcomplication — just reliable support and clear communication.
Everyday support for the issues that slow small teams down.
Clean setups, smooth migrations, and minimal downtime.
One point of contact to keep users and vendors coordinated.
Best for occasional needs and quick fixes.
$125/hr (remote)
Predictable coverage and faster response.
Packages available (aligned to your business)
When IT decisions start affecting uptime, risk, or customer trust, add leadership-level guidance without hiring a full-time CIO.
Practical continuity planning for small organizations — focused on what would actually stop work.
Reduce downtime and data loss with realistic recovery planning.
Baseline security improvements that small businesses can actually maintain.
Small businesses usually choose between basic break/fix support or expensive consultants. I bring enterprise IT discipline and continuity thinking to small teams in a practical, cost-effective way — so IT feels predictable instead of stressful.
Email tom@thomasshay.com and tell me what’s not working (or what you want to prevent).